Social care · Management · Technology
I'm Paul Ferrier, a social care professional and former retail manager based in Devon. I combine people-focused experience, practical problem-solving and a growing knowledge of technology and digital tools.
My working life has taken me from retail management into adult social care. Both have taught me the value of listening, adapting to different needs, working with others and taking responsibility.
In care, I'm motivated by helping people maintain their independence, dignity and choice. Away from work, I enjoy learning about technology, exploring digital tools and understanding how they can make everyday tasks simpler.
I’m interested in opportunities that draw on my experience with people, my organisational skills and my enthusiasm for continuous learning.
Being reliable, treating people with respect, staying curious and finding practical ways to solve problems without making things unnecessarily complicated.
Skills developed through employment, day-to-day problem-solving and independent learning.
Person-centred support, promoting independence, communication, safeguarding awareness and adapting support to individual needs.
In practice: I adapt how I communicate and support people according to their preferences, needs and care plans.
Experience in retail operations, customer service, teamwork, prioritising tasks and responding to challenges.
In practice: I use a calm, organised approach when priorities change or problems need resolving.
Hands-on interest in Android, Linux, digital troubleshooting, AI-assisted workflows and learning new software.
In practice: I learn by testing tools, investigating issues and finding straightforward solutions.
My professional experience and independently developed technical knowledge are different types of experience; neither is presented as a formal technology qualification.
Different roles, with shared strengths in communication, responsibility, organisation and problem-solving.
Support worker
Supporting adults with individual needs and promoting dignity, independence and wellbeing.
Previous management experience
Working in a customer-facing environment with responsibility for service and day-to-day operations.
Listening first, understanding what someone needs, communicating clearly, making considered decisions and learning from feedback.
Professional development and self-directed learning are important parts of my career.
I am working towards a Level 3 qualification in adult care, building on my day-to-day experience in support work.
Qualification in progress; not presented as completed.
I'm developing practical knowledge of Linux, Android, troubleshooting, digital productivity and responsible ways to use AI tools.
Self-directed learning and practical interest, not a claim of formal technical certification or employment.
I'm open to professional networking, opportunities to progress in social care and conversations about roles that combine people skills, organisation and technology.
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